How do I book lessons?
Please complete our contact form, this can be found on the 'Contact' page.
How do I pay for my tuition?
We accept payments by bank transfer, or online payment by credit/debit card.
Are there any registration fees, agency fees or hidden costs?
There are no registration fees or extra costs. Students may be expected to purchase sheet music or any resources to assist with their lessons as needed but this will be on an individual basis. Students are expected to have access to a suitable instrument to practice throughout the week.
How do I cancel my lesson?
You should email firstname.lastname@example.org to let us know of an upcoming cancellation. If it is less than 24 hours before your lesson is scheduled, you should also contact your tutor.
What notice should I give to cancel my lesson?
24 hours in order to avoid a charge for the lesson.
Can I purchase a gift voucher?
Yes, We offer gift vouchers for any amount that you decide. This can be arranged my emailing email@example.com.
How do I make a suggestion or complaint?
You can email your suggestion or complaint to firstname.lastname@example.org. Please give us as much detail as possible. A response will be give once your issue has been investigated.
Are your teachers DBS checked?
All teachers hold a valid DBS check.
When is tuition available?
This depends on the teacher. Most are happy to work evenings and some work weekends. This will be discussed when completing your booking arrangements.
Do you offer home visits?
Home visits are available at an extra charge but this is dependent on your location.